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Cancelling your Appointment

Please telephone the reception if you have to cancel your appointment.

Appointments are often in short supply so please ring and let us know in good time if you cannot attend. It means that the appointment can be given to somebody else.


Complaints Procedure:


We always try to provide the best possible service. There may be times when you believe this is not the case. If you wish to make a complaint, please phone or write to our practice manager. Full details will be taken and properly investigated. Your complaint will be acknowledged within two working days.


You can contact NHS England Customer Contact Centre on 0300 311 22 33 or email to


We believe it is important to deal with complaints swiftly so you will be offered an appointment for a meeting to discuss in detail within ten working days

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