To make an appointment call 0121 250 6105 between 8:30 am and 9:00 am on Monday to Friday.
Please let the receptionist know, in good time, if you find that you cannot keep an appointment. Please don’t forget to cancel it. You can cancel by ringing us on 0121 250 6105.
Surgeries are by appointment, which can be made by telephone on the day, by ringing 0121 250 6105 between 8:30 and 9:00 am.
Appointments are 10 minutes long so if you have more than one problem or feel you need extra time please ask for a double appointment.
Diagnosing medical problems is best done in our fully equipped surgery. The majority of medical conditions allow you to come to the surgery even in an emergency.
However, if you are ill and unable to come and require a home visit, please try to make the request before 10.00am, when lunchtime visits are planned.
You may recieve a phone call from the doctor or nurse as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or even arrange a hospital attendance
Late For Your Appointment
Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and they will arrange this for you.
Please note that this may take up to 48 working hours, Monday to Friday, to arrange.
Improved Access Scheme
ICoF (Intelligent Commissioning Federation) is launching the IAS (Improved Access Scheme) to extend the hours available to patients to be seen by a GP for its member practices.
As Broadway Health Centre is a member of ICoF, patients will be able to book to see a GP for the following extended hours:
- Monday and Friday: 18:30 – 20:00
- Saturday and Sunday: 09:00 – 11:30
Your local ICoF Hub is Broadway Health Centre.
To book an appointment please ring your surgery number is 01212506105 where you will be either put through to your Practice HUB or given details of how to contact the HUB.
As part of the Extended Access Broadway Health Centre is offering, if you need to access a GP over the Easter close down, then please call 0121 250 6105 between 08:30 am to 1:00 pm for further information and/or an appointment as the Broadway Hub will be open.
Most referrals to other specialists will require you seeing or speaking with a GP, however there are a number of services that you are able to make self-referrals to on their websites by clicking on the links below:
Click below for Broadway's online referral form if you require a referral for another clinic.
Private Medical Examinations
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc., will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable page here before arranging any such examination. Please inform the receptionist when arranging such appointments.